MAF ICIMS™
UC&C Monitoring Analytics & Reporting
MAF ICIMS CC™
Live Wallboards, Real Time Agent Status
MAF UCR™
UC Voice Recorder
MAF NMS™
Number Management System, DID Range Management
MAF DMS™
Inventory Management for Headset and Devices
Unified Communications and Collaboration Solutions
Welcome To MAF InfoCom™
Monitoring • Analytics • Reporting • Recording • Queue, Device and DID Management
What We Do
Efficiently manage, report and analyze your UC&C platform and associated elements.
It's really quite simple, our software gives you the tools to efficiently manage, report and analyze your UC&C platform and associated elements. The modern workplace is changing faster than ever making it essential you have these tools in place to ensure your investment in UC&C is delivering the expected productivity gains, cost savings and improved business processes.
We Are Professionals
We make the coolest software
Intuitive and user driven design
Our software works for you
You tell the software what you want to see instead of the software dictating you what you will see
That’s what we mean with flexible user defined software.
MAF InfoCom™ makes life easy
Why Us
The Tech
- Delivery: Cloud / On-prem
- Quick and simple installation
- Multiple data sources
- Amazing support
- Modular application
- Centralized solution
- Multi-tenancy
- Scales from SME to Enterprise
The Reporting
- AI search and reporting
- Automated report delivery
- On-demand reporting
- Report assistant
- Configurable dashboards
- Live wallboards
- Powerful report generator
- Fully customizable reports
The Help
- Call quality
- Drive user adoption
- Fraud prevention
- Employee productivity
- Manage resources
- Manage Cost
- Manage headsets
- Manage all UC elements
The Security
- Role-based access policies
- System alarms
- Budget limit alarms
- Active Directory (AD) integration
- Role-based access policies
- System alerts
- FCA Compliant
- ISO 27001 certified datacenter
What We Offer
Explore Our Products
MAF QMS delivers improved efficiencies for any organization using Teams Call Queues and Auto-Attendants
Unified Communications Inventory Device Management for Headset and Devices
DID range extension number management system.
Simple to use voice recording solution for Microsoft Teams.
Microsoft Teams Live Walboards, Real Time Agent Status for Call Queues and Auto Attendants
Take a look at our solutions first hand!
Request a free demonstration or 30 day trial
See how our reporting, analytics and management solutions can help you get the most out of your Unified Communications and Collaboration systems
Systems we support
Are we compatible?
Unified Communications & Collaborations
MAF InfoCom™ solutions are compatible with all leading Unified Communications & Collaborations platforms from Microsoft®, Cisco®, Avaya®, Mitel®, Alcatel-Lucent®, Unify® and many others.
Headset & Device Management
MAF DMS™ Device Management System for headsets and devices is compatible with Jabra® and Poly®.
Session Border Controllers (SBC's) and Gateways
MAF InfoCom™ solutions are compatible with all leading Communications Session Border Controllers (SBC's) and Gateways from Audiocodes®, Ribbon Communications®, Thinktel®, Oracle®, TE-SYSTEMS® and many others.
Trading Platforms & Dealer Boards
MAF InfoCom™ solutions support trading turrets and dealer boards from Etrali®, IPC® and Speakerbus®.
