MAF ICIMS™

UC&C Monitoring Analytics & Reporting

MAF ICIMS CC™

Live Wallboards, Real Time Agent Status

MAF UCR™

UC Voice Recorder

MAF NMS™

Number Management System, DID Range Management

MAF DMS™

Inventory Management for Headset and Devices

22 years’ experience, 6 solutions working seamlessly with MS Teams

Welcome To MAF InfoCom™

Monitoring, Analytics, Reporting, Recording, Queue, License and DID Management for Microsoft Teams and UC systems

What We Do

We help you manage, report, analyze and record your MS Teams and UC environment

Our solutions offer real time and historical monitoring, (scheduled) reporting, analytics, wallboards and dashboards including on Call Queues and Auto Attendants. Improve and gain insight on your User Adoption, Productivity, SIP Trunk Utilization, Cost Savings, Call Cost, Call Quality, Employee Productivity and Collaboration.

Our Microsoft Teams Voice recording solution is ideal for training purposes and dispute resolutions.

Our Microsoft Teams Call Queue and Auto Attendant Management allows each individual users you make changes to the teams Call Queue and Auto Attendant directly from out tool without using the Microsoft Teams Admin portal or administrator.

Our DID range number management releases your from using spreadsheets and even provides provisioning for Microsoft Teams.

And finally our Device Management allows you to Manage and update your Poly, Jabra and Epos devices.

+3172-8200205

We Are Professionals

We make the coolest software

Intuitive and user driven design

Our software works for you

You tell the software what you want to see instead of the software dictating you what you will see

That’s what we mean with flexible user defined software.

MAF InfoCom™ makes life easy

Why Us

The Tech

  • Delivery: Cloud / On-prem
  • Quick and simple installation
  • Multiple data sources
  • Amazing support
  • Modular application
  • Centralized solution
  • Multi-tenancy
  • Scales from SME to Enterprise

The Reporting

  • AI search and reporting
  • Automated report delivery
  • On-demand reporting
  • Report assistant
  • Configurable dashboards
  • Live wallboards
  • Powerful report generator
  • Fully customizable reports

The Help

  • Call quality
  • Drive user adoption
  • Fraud prevention
  • Employee productivity
  • Manage resources
  • Manage Cost
  • Manage headsets
  • Manage all UC elements

The Security

  • Role-based access policies
  • System alarms
  • Budget limit alarms
  • Active Directory (AD) integration
  • Role-based access policies
  • System alerts
  • FCA Compliant
  • ISO 27001 certified datacenter
Take a look at our solutions first hand!

Request a free demonstration or 30 day trial

See how our reporting, analytics and management solutions can help you get the most out of your Unified Communications and Collaboration systems

Systems we support

Are we compatible?

Unified Communications & Collaborations

MAF InfoCom™ solutions are compatible with all leading Unified Communications & Collaborations platforms from Microsoft®, Cisco®, Avaya®, Mitel®, Alcatel-Lucent®, Unify® and many others.

Systems compatibel with MAF InfoCom Products
Headset & Device Management

MAF DMS™ Device Management System for headsets and devices is compatible with Jabra® and Poly®.

Devices and Headsets Compatibel with MAF DMS
Session Border Controllers (SBC's) and Gateways

MAF InfoCom™ solutions are compatible with all leading Communications Session Border Controllers (SBC's) and Gateways from Audiocodes®, Ribbon Communications®, Thinktel®, Oracle®, TE-SYSTEMS® and many others.

SBC's Compatibel with MAF ICIMS Reporting
Trading Platforms & Dealer Boards

MAF InfoCom™ solutions support trading turrets and dealer boards from Etrali®, IPC® and Speakerbus®.

MAF ICIMS supported trading turrets and dealer boards
We strive for

Happy Customers

And want you to become one

Join the happy group

Meet some of our customers